Team Djuina Managers Meeting
November 1, 2017
Meeting Notes
Attendees: Drew Alvey, Tula Gorden, Djuina Hammett,
John Hong, Kitty Myers, Maggie Sepulveda, Shirley Singletary, Nathan Stokes,
and Celeste Diaz
Notes by Celeste Diaz
Genealogy
Collection (Sue Kaufman)
·
International genealogy collection
·
CLA is partners with Family Search
·
Family Search is working on digitizing project with CLA
·
Familysearch.org can search different countries
·
Ancestry.com is a good starting off point for new genealogy customers;
send to CLA for more assistance (closed on Mondays)
·
Genealogy orientation every 3rd Saturday of the month
·
Newsletter, articles, sources, county history index
·
CLA staff can also help customers by phone
Staff
Development Week 12/4-8/17
·
Six training hours total
·
Staff will have Monday to Thursday to complete mandatory online training
·
Team Building on Friday (locations may delay opening)
·
Check calendars
·
Do not approve any more vacation requests
·
Have staff adjust their schedule if Friday is their normal day off
·
Djuina’s Team will meet collectively at Fifth Ward Multiservice Center
·
Managers who will present information will be on a voluntary basis
·
Technical Writing should be covered
·
Do not share information with staff until everything is finalized
Managers
Bootcamp
·
Spring 2018
·
Send any topics you would like to be discussed to Djuina
Kronos
15-minute Rule
·
Managers do not have to grant lunch time make up if staff is habitually
late
·
Kronos can be added back to SMART goals
·
Teach staff to check timesheets a few times a week
·
Have staff email/text if they are late
·
Short paychecks may help improve staff’s timekeeping
·
Do not put in vacation time for staff unless they request to do so
·
Do not let Kronos take up most of your day
Book
Recommendations
·
Rashomon by Ryunosuke Akutagawa
(recommended by Drew)
o
Remember that everyone has a version of their truth
o
Try to get staff to see your peripheral
·
Emotional Intelligence by Travis Bradberry
(recommended by John)
o
Self-Awareness – know your weaknesses
o
Self-Management
o
Social Awareness
o
Relationship Management – know how to deal with a group
o
Be perceptive to feedback and listen to staff
·
Master Leaders by George Barna
(recommended by Nathan)
o
Different leaders from different industries
o
Know how to deal with conflict
o
Know which tools to use to fix different problems
o
Be humorous yet sensitive to issues
·
The 5 Languages of
Appreciation in the Workplace by Gary Chapman and Paul White (recommended by
Djuina)
o
Show your appreciation to staff
o
You want to keep your staff happy
o
Some like public praise, some are private (be sincere and be specific)
o
If your supervisor only praises you and doesn’t point out things to
improve on, strive to be exactly how they see you
o
Have regular one-on-ones with staff; they may want to vent about issues
and just need someone to listen
·
The Third Wave: An
Entrepreneur’s Vision of the Future by Steve Case (recommended by Kitty)
o
See the belief in the project
·
The Subtle Art of Not
Giving a F*ck by Mark Manson (recommended by Celeste)
o
Bad days are inevitable; this book rationalizes why you shouldn’t stress
out about everything
·
Blue Ocean Strategy by W. Chan Kim and Renee
Mauborgne (recommended by Maggie)
Succession
Planning
·
Who can take over if you leave or have to be gone for an extended period
of time?
·
Make sure you look at your staff and see who can take over; will not
necessarily be your Assistant Manager
·
Network with people from other locations
·
Help staff get promoted
·
Make sure staff is ready for the job
Camp
STREAM
·
BLU – full camp, all day
·
STA – full camp, half day
·
BRA – full camp, half day
·
MAN – full camp, all day
·
SMI – mini camp
·
LOO – mini camp, half day
·
YOU – full camp, all day
·
MNT – mini camp
Summer
Foods/After School Foods
·
Group decided they do not want to serve breakfast
·
BLU will start After School Foods in January; food will be provided by
the Houston Food Bank
Programs
·
Always volunteer your location to host a program
·
Always show interest
CMC
·
Team Djuina lost to Team Pedro by $40, but Pedro will still donate to
Djuina’s charities (American Cancer Association and Arms Wide Open)
Location
Highlights
MAN
·
Conversational ESL and BYOL movies are starting to gain more
participants
·
Tega still teaching computer classes
·
Crochet classes
·
Family Movie Night postponed until summertime
BRA
·
Story time is getting very popular
·
Two outreaches a month (being requested by schools)
·
Started reading and math tutoring (promoting Brainfuse)
·
Will do an outreach for the Home School Association in Pearland (will
promote Brainfuse)
STA
·
Held Halloween Bash (60 participants)
·
ESL students are requesting more classes
·
Partnership with Edison MS (reading program)
BLU
·
Successful Family Place Program (customers want this at other locations);
parents are engaging at this workshop
·
Will have Living Room in mid-November
·
Computer Programming program
·
Once a month OJL session
COL
·
National Night Out in September
·
Created contacts in area high schools
·
Held an outreach at Candlelight Park
·
Will hold 4 trainings this month
·
Passport Services are picking up
·
Spanish computer classes
·
Will start Conversational English and Citizenship classes in January
·
New staff will be trained for 2 weeks by John (will go through
checklist); Djuina will give a tour of Central and Badging Office
SMI
·
Staff need to be patient with the new reservation system
·
Follow due diligence and follow protocol
·
Ymelda still teaching computer classes
·
Ymelda assisted with the Red Cross during Harvey
·
Part-time Max is thriving in the ASZ
YOU
·
Poetry program was well received (next program is 11/4/17)
·
Early voting station
·
Outreach at Trunk or Treat
·
Wall Street Journal will be moved from Kendall to Young
Next meeting, December 6th, Maggie’s
Retirement Party at Bracewell
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